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[Resolved] Div, Span, & Shortcode settings are not appearing with type field & html output

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Last updated by johnH-21 6 years, 11 months ago.

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#601198

We are using a dropdown selection in our custom post field.

The custom value is a mix of shortcodes from visual composer, divs, and spans. Most of the content is appearing however several aspects are losing their shortcode settings, div class / styles, and span classes / styles.

We are calling the wp-type via types with output="html" however it appears the html is possibly still being filtered. We went under settings to ensure the unfiltered aspect was allowed for Administrator.

Is there additional conditions needing to be set in the type short code?

Here is an example of the style correctly output via just a page - hidden link

At the bottom of this page you will see how when using the output="html" that several aspects are missing - hidden link

As always thank you for your continued support!

#601199

html was the issue just needed to use output="raw" and clear the woocommerce product caching by editing a product