If you already know how Duplicator works, please skip the video tutorial that follows and just send me the installer file and the zipped package that you'll get.
Video tutorial: hidden link
You probably want to use DropBox, Google Drive, or similar services, as the snapshot file will be quite big.
Important note: Please remember to create or keep an admin account for me before creating the snapshot, or I won’t be able to log in. You may delete the new admin account once the snapshot has been built.
I will enable your next reply as private so you can provide me the information securely.
During troubleshooting, I noticed that the WooCommerce's review settings for the individual products were disabled on your website. This option is enabled by default.
From the products list screen (WP Admin -> Products -> All products), you can use the quick edit option to enable reviews for an individual product or use the bulk edit option to edit multiple products at once.
( screenshot: hidden link )
I hope this helps and I'm sorry I missed this option earlier.