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[Resolved] deprecated since version 3.0.

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 2 voices.

Last updated by Beda 6 years, 7 months ago.

Assisted by: Beda.

Author
Posts
#563821

Bao

I am trying to: checkout and payment:

Link to a page where the issue can be seen: hidden link => hidden link

I expected to see: checkout complete

Instead, I got: Serialization of 'SimpleXMLElement' is not allowed .
In log file : I see This message was added in version 3.0.\nPHP message: The get_product function is deprecated since version 3.0. Replace with wc_get_product"
Please help me fix it.
Thanks

#563824

I know about this and already forwarded it to the responsible Developer.

We will replace the get_product with wc_get_product ASAP.

This is the other Ticket, in case you want to follow up there:
https://toolset.com/forums/topic/deprecated-woocommerce-function/

I will also update you here as soon I know more.

#564578

According to the Developers, this is not a problematic issue, as it calls another, not deprecated function.

To know more about your specific issue, I will need a site's snapshot to assist you as fast and effective as possible.
https://toolset.com/faq/provide-supporters-copy-site/

Please also add all steps I need to perform the see this issue on your site.

I already tried to grab a Copy of the site, but your Server rejects the creation of the package due to different errors.

Perhaps you will want to send me a copy of the Database and the ZIP of the FTP files, so I can put it together locally manually.

#564803
#565027
No error.png

I do not see such an error in the checkout as shown by you.

Please consult my Screenshot.

Can you guide me what else I need to do, to see this error?

#565487

Bao

Hello,
You can see it in my video: hidden link .
Please help me.
Thanks

#565490

This error does not happen following your exact steps.

I complete the purchase and am redirected here:
danh-muc-san-pham/san-pham-ban-chay/

1. The function is not deprecated, we use a method, not the deprecated function.

2. The error you mention is not visible to me when I perform the exact steps on any product.

3. Can you please disable Toolset, and check if the issue is solved?

If not, it's not due to Toolset.

If yes, I need to know if this happens on some, or one product only?

#565495

Bao

Do you perform as hidden link ?
Thanks

#565500

That is exactly what I do.

Please, can you answer my questions from the previous posts, so we can try to fix this ASAP if it's a Toolset problem?

Thank you

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.