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[Resolved] Data not saving in the RFGs

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This topic contains 3 replies, has 2 voices.

Last updated by deepS 3 months, 1 week ago.

Assigned support staff: Waqar.

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#1650173

Recently I encountered one problem whenever I am putting data in a specific Repeated Filed Group within the custom post, which is not saving (for certain fields).
Let me explain things in detail:
There is a custom post type called 'Exam'. It contains an RFG 'Exam Paper' within another RFG called 'Exam Details'.
The problem is with the 'Exam Paper'.
Please provide me the private messaging area to explain the problem with a specific post.

#1650433

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

I'm setting your next reply as private so that you can share temporary admin login details and more specific details about the issue.

Note: Please make a complete backup copy, before sharing the access details.

regards,
Waqar

#1654067

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for waiting, while I performed some testing and research.

I was able to reproduce this behavior on my test website and noticed that our documentation already mentions this limitation:
( ref: https://toolset.com/documentation/user-guides/custom-content/types-custom-fields-conditional-display/#simple-conditional-fields-logic )

"Additionally, repeating fields also cannot be used as conditions for showing other fields."

Note: This applies to the repeating fields in a field group as well as the fields inside a repeating field group.

We have an internal ticket, to remove such fields from the GUI that is used to construct the field conditions.

As a workaround you can remove the post field conditions for the admin area but use the conditional output on the front-end, using the feature available with views and forms:
https://toolset.com/documentation/user-guides/conditional-html-output-in-views/
https://toolset.com/documentation/user-guides/conditional-display-for-form-inputs/

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar

#1657881

My issue is resolved now. Thank you!