Custom fields of one post type don't appear in WPML translation

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Setting up custom fields, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years, 10 months ago.

Assisted by: Minesh.

Author

Posts

June 26, 2018 at 10:23 am #917868

marcialB

Hi there

We have several post types with different field groups. All of them are enabled for translation. But there is one post type where it doesn't show the fields in the translation editor. All the settings are identical from our point of view.

Weird is, if we look at the source code of the page with the translation editor, the fields seem to be there, but aren't displayed.

Any idea how to find a solution here?

Best,
Marcial

June 26, 2018 at 11:50 am #917886

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all - After checking debug information you shared with us, I found that you are using outdated Toolset plugins. We always recommend to run your site with latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest official released version. You can download latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Do you see any difference after upgrade - if know, please share problem URL and access details where the fields are not displaying, I would be happy to help you further.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.