I was trying to create a PDF conversion button, but when I created the js code in the CSS & JS Layouts section and saved it, the text area disappeared and now I can not find it, you could tell me where I find the custom.js
Link to a page where the issue can be seen:
/wp-admin/admin.php?page=dd_layout_CSS_JS#js_tab
I expected to see:
Image "Captura1.PNG"
Instead, I got:
Image "Captura2.PNG"
Hello. Thank you for contacting the Toolset support.
This is strange. Do you see any error on your browser's console?
In order to minimize the cause of the issue:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
If information shared above does not help:
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).
I have set the next reply to private which means only you and I have access to it.
I uploaded an old backup of "Layout", that solved the problem, I had to change the js according to the backup, but the button still does not work
I would like to know what was the mistake I made