Cred update overnight 2.3 to 2.35 breaks site

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user was getting the error
PHP Fatal error: Uncaught Error: Class 'OTGS\Toolset\CRED\Controller\Upgrade\stdClass' not found

This occurred after updating to Forms version 2.3.5

Solution:

This issue was solved in Forms version 2.3.6 so I would recommend updating to this version.

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Forms

This topic contains 4 replies, has 2 voices.

Last updated by neilR 5 years ago.

Assisted by: Shane.

Author

Posts

April 17, 2019 at 1:14 pm #1232244

neilR

It appears an automatic update ran last night from Forms 2.3 to 2.3.5, and from Access 2.6.1 to 2.7, resulting in WSOD - totally inaccessible site. Disabling the Forms plugin resolved the issue.
PHP error logs show multiple instances of

[17-Apr-2019 10:43:21 UTC] PHP Fatal error:  Uncaught Error: Class 'OTGS\Toolset\CRED\Controller\Upgrade\stdClass' not found in /var/www/vhosts/anfiukmembers.co.uk/httpdocs/wp-content/plugins/cred-frontend-editor/application/controllers/upgrade/routine_2030500_db_upgrade.php:92
Stack trace:
#0 /var/www/vhosts/anfiukmembers.co.uk/httpdocs/wp-content/plugins/cred-frontend-editor/application/controllers/upgrade/routine_2030500_db_upgrade.php(55): OTGS\Toolset\CRED\Controller\Upgrade\Routine2030500DbUpgrade->set_default_editor_origin_for_forms(Array)
#1 /var/www/vhosts/anfiukmembers.co.uk/httpdocs/wp-content/plugins/cred-frontend-editor/application/controllers/upgrade/routine_2030500_db_upgrade.php(34): OTGS\Toolset\CRED\Controller\Upgrade\Routine2030500DbUpgrade->execute_post_forms_routine()
#2 /var/www/vhosts/anfiukmembers.co.uk/httpdocs/wp-content/plugins/cred-frontend-editor/application/controllers/upgrade.php(277): OTGS\Toolset\CRED\Controller\Upgrade\Routine2030500DbUpgrade->execute_routine()
#3 [internal function]: OTGS\Toolset\CRED\Controller\Upgrad in /var/www/vhosts/anfiukmembers.co.uk/httpdocs/wp-content/plugins/cred-frontend-editor/application/controllers/upgrade/routine_2030500_db_upgrade.php on line 92

Please advise

April 17, 2019 at 3:19 pm #1232291

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Neil,

There has been a patch released for this.

Could you go to the link below and download and install the patch to get this working again.
https://toolset.com/errata/forms-update-causes-fatal-error/

Thanks,
Shane

April 17, 2019 at 3:33 pm #1232303

neilR

Hi Shane,
Thanks for that. Do you mean 'upgrade to 2.3.6 then apply the patch', or 'apply the patch then upgrade to 2.3.6'? The instructions aren't clear on the patch page.
Ta,
N

April 17, 2019 at 3:39 pm #1232306

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Neil,

This is for the current version 2.3.5 so you need to apply the patch to this version.

When 2.3.6 releases it will already include the patch.

Thanks,
Shane

April 18, 2019 at 2:02 pm #1232816

neilR

All sorted. Thanks mate.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.