[Resolved] CRED plugin causing conflict with X and Pro.

[Author]

Posts

[donaldM-2]

I know you all are talking with Themeco, the devs of X and Pro on possibly making Toolset work with it. I am noticing that when I go into the Header and Footer builder, the CRED form plugin causes a conflict. Any known issues?

[Shane]

Hi Donald,

Thank you for contacting our support forum.

Could you provide a bit more details on the error that you are experiencing and how to replicate it ?

Possibly providing a screenshot of the issue ?

Thanks,
Shane

[donaldM-2]

Here is a video explaining details. Pause on parts you need to look at further please like the console.

hidden link

[Shane]

Hi Donald,

Thank you for the video.

Would you mind if I took a duplicator package from the website for further testing on this ?

Please let me know.
Thanks,
Shane

[donaldM-2]

Sure thing. I don't have duplicator though.

[Shane]

Hi Donald,

I tried the credentials again but they don't seem to work.

Could you check on them and let me know ?

Thanks,
Shane

[donaldM-2]

I can't resubmit the credentials without a secure form.

[Shane]

Hi Donald,

I've enabled the field .

[Shane]

Hi Donald,

Just an update i was able to download the duplicator package from the site so I'm going through to make the report to our 2nd tier supporters for further debugging.

Thanks,
Shane

[Shane]

Hi Donald,

In my testing, I have a question to ask.

Does this issue only occur on pages that have CRED forms on them ?

Please let me know.
Thanks,
Shane

[donaldM-2]

No this occurs on all pages.

[Shane]

Hi Donald,

I was able to get this working. For some strange reason after I disabled cred and tried the builder it works as expected then I re-enabled cred and tried it again and it started working.

I tried to log into your site to test it but the credentials don't seem to work anymore. Could you try the steps I did and let me know the results.

Thanks,
Shane

[Shane]

Hi Donald,

I still went ahead and escalated the issue to our 2nd tier supporters for further debugging.

Thanks,
Shane

[donaldM-2]

I am still getting an error. I haven't changed the credentials so they should still be working.