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[Resolved] CRED-forms button not visible within Divi theme module

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This support ticket is created 7 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.
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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 7 years, 5 months ago.

Assisted by: Luo Yang.

Author
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#452695
CRED-form button visible.png
CRED-form button NOT visible.png
CRED-form button visible.png

Using the Divi Theme

With the Divi Builder active (eg. inserting a Text Module) into a page, I'm not seeing the CRED-form button to insert a form (see images).

With the Deafult Editor active the button is displayed.

In the CRED plugin I'm also not able to quick find th eshortcode for a form to insert in manually into the Text Module.

#452960

Thanks for the feedback, I have been able to duplicate same problem, and escalated this thread to our 2nd supporters.

Currently, I suggest you get the CRED shortcode using Deafult Editor, then copy it to the content of Divi modules.

#453060

Thanks for the feedback! Good to hear that you can reproduce the issue.

I will wait for the solution and in the mean time I will add the shortcode in another way.

#455249

Here is the feedback from our developers, it is fixed in CRED version 1.9, but I am not surer when will it be released, I suggest you subscribe to our blog to get the updated news:
https://toolset.com/blog/

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.