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[Closed] CRED form Field issue

This support ticket is created 7 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 7 years, 8 months ago.

Assisted by: Minesh.

Author
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#419780
Edit_Group_‹_Long_Island_Live_Music_Guide_LongIslandaGoGo_—_WordPress_-_2016-07-26_15.44.05.png

I am trying to: create a Cred Post create form

I visited this URL: hidden link

I expected to see:
all custom form fields working in the form

Instead, I got:
There is a problem with artist-bandsintown-id field. Please check CRED form.,
There is a problem with artist-googleplus-url field. Please check CRED form.,
There is a problem with artist-instagram-id field. Please check CRED form.,
There is a problem with artist-youtube-id field. Please check CRED form.,

All of the fields that have the issue were either created or modified today.

Fields that do work were created previously in an older version of Types and NOT modified today. They include: Facebook,Twitter and Reverbnation

I used an auto generated form:

 
[credform class='cred-form cred-keep-original']
 
    [cred_field field='form_messages' value='']
 
    <div class="cred-field cred-field-post_title">
        <label class="cred-label">
Organizer Name
</label>
        [cred_field field='post_title' post='tribe_organizer' value='' urlparam='']
    </div>
 
    <div class="cred-field cred-field-post_content">
        <label class="cred-label">
Organizer Description
</label>
       
      [cred_field field='post_content' post='tribe_organizer' value='' urlparam='']
       
       
        [cred_field field='post_content' post='tribe_organizer' value='' urlparam='']
    </div>
 
    <div class="cred-field cred-field-_featured_image">
        <label class="cred-label">
Featured Image
</label>
        [cred_field field='_featured_image' value='' urlparam='']
    </div>
 
    <div class="cred-group cred-group-Band-Additional-Information">
        <div class="cred-header"><h3>Band Additional Information</h3></div>
        <div class="cred-field cred-field-artist-bandsintown-id">
            <label class="cred-label">
Artist Bandsintown ID
</label>
            [cred_field field='artist-bandsintown-id' post='tribe_organizer' value='' urlparam='']
        </div>
        <div class="cred-field cred-field-artist-facebook-url">
            <label class="cred-label">
Artist Facebook URL
</label>
            [cred_field field='artist-facebook-url' post='tribe_organizer' value='' urlparam='']
        </div>
        <div class="cred-field cred-field-artist-googleplus-url">
            <label class="cred-label">
Artist Google+ URL
</label>
            [cred_field field='artist-googleplus-url' post='tribe_organizer' value='' urlparam='']
        </div>
        <div class="cred-field cred-field-artist-reverbnation-id">
            <label class="cred-label">
Artist Reverbnation id
</label>
            [cred_field field='artist-reverbnation-id' post='tribe_organizer' value='' urlparam='']
        </div>
        <div class="cred-field cred-field-artist-twitter-id">
            <label class="cred-label">
Artist Twitter ID
</label>
            [cred_field field='artist-twitter-id' post='tribe_organizer' value='' urlparam='']
        </div>
        <div class="cred-field cred-field-artist-instagram-id">
            <label class="cred-label">
Artist Instagram ID
</label>
            [cred_field field='artist-instagram-id' post='tribe_organizer' value='' urlparam='']
        </div>
        <div class="cred-field cred-field-artist-youtube-id">
            <label class="cred-label">
Artist YouTube ID
</label>
            [cred_field field='artist-youtube-id' post='tribe_organizer' value='' urlparam='']
        </div>
    </div>
 
    <div class="cred-group cred-group-taxonomies">
        <div class="cred-taxonomy cred-taxonomy-genre">
            <div class="cred-header"><h3>Genres</h3></div>
            [cred_field field='genre' display='checkbox']
            <div class="cred-taxonomy-auxilliary cred-taxonomy-auxilliary-genre_add_new">
                [cred_field field='genre_add_new' taxonomy='genre' type='add_new']
            </div>
        </div>
         
    </div>
 
    [cred_field field='form_submit' value='Submit' urlparam='']
 
[/credform]
#419881

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

1)
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?

2)
If #1 does not help:

-- Could you please share problem URL.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

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