Skip Navigation

[Resolved] Cred form error when logged in as custom role user with access permissions

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 -
- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+01:00)

This topic contains 2 replies, has 2 voices.

Last updated by malagaS 6 years, 2 months ago.

Assisted by: Nigel.

Author
Posts
#613162

I am trying to: allow a user to submit a cred form

Link to a page where the issue can be seen: hidden link

I expected to see: successful form submission on submit

Instead, I got: "There was an error while submitting the form"

Setup:
post type
cred form - on submission > change post to draft status
view loop - display cred forms/submit buttons for each record
access - created custom role
access - added post group and gave role read permission to page
access - cred form: gave custom role edit own/edit others permissions for cred form
access - field types: gave custom role access to modify fields in edit page
assigned wp user to role

when logged in as admin vs custom role user: both appear the same but admin is able to successfully submit, custom role user hangs and then errors out.

any help appreciated - on deadline with this task. thank you.

#613298

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Screen Shot 2018-02-06 at 11.12.37.png

I didn't test submitting the form on your live site and took a copy of your site for testing instead.

On the local install it worked first time for me (see screenshot, which is with a Staff Admin Access user).

That was without disabling plugins, changing theme etc.

The only obvious difference being that I created a new user and gave them that role.

To rule out that there is a problem with the user you currently have with that role, can you create a new user and assign the role to them, and then test again on your live site?

#613498

worked for me to - thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.