Hello. Thank you for contacting the Toolset support.
*** Please make a FULL BACKUP of your database and website.***
Could you please update all Toolset plugins to its latest official released version. The latest CRED version is 1.4.1 and latest Views version is 1.11.
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Minesh is not available for now.
please try this,:
1) deactivate other plugins and switch to wordpress default theme
2) Enable wordpress debug mode, repeat the action you mentioned above, copy/paste the debug logs here.
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:
ini_set('error_log', dirname(__FILE__) . 'https://cdn.toolset.com/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data). https://toolset.com/documentation/user-guides/debugging-types-and-views/