Skip Navigation

[Resolved] CRED E-mail notification after form submit is only being sent when logged in

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.


This topic contains 4 replies, has 3 voices.

Last updated by Minesh 5 years, 10 months ago.

Assigned support staff: Minesh.


I am trying to: Build a CRED form with an automatic e-mail notification after the form is being submitted.

I visited this URL: ,

I expected to see: Get an E-mail notification after a CRED form is being submitted.

Instead, I got: I get an e-mail notification only if the user submitting the form is logged in.



Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

*** Please make a FULL BACKUP of your database and website.***
Could you please update all Toolset plugins to its latest official released version. The latest CRED version is 1.4.1 and latest Views version is 1.11.

You can download it from:


We have all latest versions of the plugins installed, but the problem is still there...


Luo Yang

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Dear jonathan,

Minesh is not available for now.

please try this,:
1) deactivate other plugins and switch to wordpress default theme
2) Enable wordpress debug mode, repeat the action you mentioned above, copy/paste the debug logs here.
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).



Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)