Content template not loading for CPT after crash

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by mikeC-5 6 years, 11 months ago.

Assisted by: Minesh.

Author

Posts

January 3, 2018 at 7:26 pm #603172

mikeC-5

I am trying to: display content template for CPT "Album". Types files were corrupted by the host and I had to reinstall it at version 2.0.1. For some reason, the host doesn't play nice with later versions.

Link to a page where the issue can be seen: hidden link

I expected to see: There is a mirror French site that loads fine (separate installation maintained separately to ensure language accuracy). This shows what the layout should be: hidden link

Instead, I got: The content template is not loading at all. I have verified that it is still assigned to the CPT. It appears to be defaulting to a standard WP display, not the content template. Views work fine as well.

I have tried switching the content template to something else and back, then saving for the individual CPT. I have also tried saving the content template code and that's not helping.

January 4, 2018 at 7:52 am #603285

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - we always recommend to run with latest set of Toolset plugins as there is obviously chance that plugins will not work as expected as they are not updated to latest official released version.

I strongly recommend to run your site with latest stable release version for ALL Toolset plugins and ask your hosts to update their required software on server.

January 4, 2018 at 11:31 pm #603601

mikeC-5

Found the combination that worked -- updating Views, leaving Types at 2.0.1. Thanks!