[Resolved] Content template for new custom post won't display content.

[Author]

Posts

[robertK-9]

I am trying to:
Use Content Template

I visited this URL:
hidden link

I expected to see:
Content Template for 'Case Studies'

Instead, I got:
An empty page with no content template.

[Luo Yang]

Dear robert,

I suggest you check these:
1) Switch to wordpress default theme 2016, and test again
2) if the problem is fixed, please check this option:
Dashboard-> Toolset-> Settings-> Front-end Content
option "Theme support for Content Templates"
Content Templates modify the content when called from the_content function. Some themes don't use this function, but define their own. If Content Templates don't work with your theme then you can enter the name of the function your theme uses here:

[robertK-9]

Hello there,

Thanks for your help - yes, when we switched themes, the project was fixed, however when I followed your instructions, I wasn't able to resolve.

Instead of showing the content template, clicking on a "case study" now leads to a blank 404 page.

Per your instructions, I did turn debugging on and enter the values I found (attached) - but again, not it leads to a 404 page (rather than previously blank Case Study page)

Thanks in advance!
Max

[Luo Yang]

I see you are using a theme "Uncode Child", since it is a compatibility problem and I do not have a copy of it, I can not duplicate same problem, could you provide a downloadable URL for the "Uncode Child" theme and it's parent theme, I need test and debug it in my localhost.

[Luo Yang]

Sorry, there isn't any URL in your private information, please check it. thanks

[Luo Yang]

The file is about 500M, I am trying to download it, will feedback if there is any found

[robertK-9]

Thank you, yes the theme unfortunately ships with a few heavier plugins.

Best,
Max

[Luo Yang]

Sorry, I have tried to download the file 5 times, but all of files are broken, this file is too big (500M) to download, could you provide downloadable URL for only the parent theme? thanks

[robertK-9]

Hello, unfortunately the theme (and also the parent theme) are both included in that link - we don't have a way to limit the size due to the includes with the theme.

Would it be possible to send this to you via some other means, for example, "WeTransfer" - for this I would need an email address to direct the link to.

Thank you in advance and sorry for the troubles!

Max

[robertK-9]

Can you please try this new URL - we've optimized it for our server, which should make sharing easier.

Thanks!
Max

[robertK-9]

Here is the new URL

hidden link

[Luo Yang]

Thanks for the new links, I am trying to download it, will feedback if there is any found

[Luo Yang]

Please try this, copy theme file single.php from the parent theme folder "unicode" into child theme folder "unicode-child", edit it, line 560~ 566
modify it from:

	/** Display post html **/
	echo 	'<article id="post-'. get_the_ID().'" class="'.implode(' ', get_post_class('page-body' . $bg_color)) .'">
          <div class="post-wrapper">
          	<div class="post-body">' . do_shortcode($the_content) . '</div>' .
          	$navigation_content . '
          </div>
        </article>';

To:

	/** Display post html **/
	echo 	'<article id="post-'. get_the_ID().'" class="'.implode(' ', get_post_class('page-body' . $bg_color)) .'">
          <div class="post-wrapper">
          	<div class="post-body">';
			the_content();
	echo '</div>' .
          	$navigation_content . '
          </div>
        </article>';

And test again

[robertK-9]

Hi guys,

This seems to have helped! No more 404's - at least not for now.

I also realized that disabling the "layouts" plugin helped as well - take a look below; multiple post types! And the case study seems to be working.

I did get one fatal error that showed up in the footer of the case studies, but the problem doesn't seem to be showing up right now.

We'll be in touch on progress - again thank you so much for your help, really excellent service!

Portfolio Page
hidden link

[Luo Yang]

OK, please let me know if you need more assistance for it, and please create new thread for new questions, that will help other user to find the answers. thanks