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[Resolved] Content Template dropdown empty for product

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Tiit Sau 3 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#1658335

Content Template assignment for product disappears on every product update.
Also Content Template dropdown is empty on single product edit view.
So after every post update have to bind product to template via Toolset > Content templates > Usage for single page.

It happened after massive software updates.

#1658691

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

Given that you've performed such a massive version change then it could be that a plugin conflict was introduced.

Could you temporarily disable all your non-toolset plugins and try again ?

If the issue still remains please let me know and provide admin access to the website for me to have a more detailed look.

Thanks,
Shane

#1659669

It was WPML, who lost the Template during bumpy updates.
Issue resolved.

Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.