content template does not save its name

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic is split from https://toolset.com/forums/topic/description-in-front-of-field-output/

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Tagged: Views, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by Marcel 3 years, 10 months ago.

Assisted by: Jamal.

Author

Posts

June 13, 2020 at 1:59 pm #1661293

Marcel

The template is the first one under "content templates" (used on Artists (single)). For some reason, it won't save a name...

June 13, 2020 at 2:37 pm #1661311

Jamal

Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+00:00)

I built a local copy of your website and switcher to the 2020 theme, the issue was still reproduced, I could not save the name of the template. But after deactivating all plugins except Toolset Types and Blocks, I was able to save the template name.
There is a plugin that conflicts with Toolset Blocks and interferes with the template saving, especially the template name.

Please let me know if you can prepare a staging site and test the following on it until you find which plugin is causing this conflict, we can then try to reproduce the issue with only that plugin and Toolset blocks and if the issue is reproducible on a clean install, we'll escalate this ticket to our compatibility team.

June 16, 2020 at 9:39 am #1664639

Marcel

It seems to be a conflict with the Fusion Builder or Fusion Core plugins, which are necessary for the Avada theme. When I deactivated those, I could edit the template name.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.