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[Resolved] Content of forms disappeared after latest update

This thread is resolved. Here is a description of the problem and solution.

Problem:
Existing Forms when edited after the update to Forms 2.3 (which introduced the new drag and drop editor) appeared blank.

Solution:
In expert mode all of the existing markup appeared to have gone, but this was a browser caching issue.

If you experience the same, please clear your browser cache and try again.

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This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Doug Watt 5 years, 1 month ago.

Assisted by: Nigel.

Author
Posts
#1204136

I am trying to: edit existing forms (both user and post) after latest update - but all content of the forms has disappeared.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#1204250

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Doug

I just logged-in to your site and edited the first post form in the list and can see all the content.

You've switched to expert mode, which—with the new drag and drop form builder—is what's required if you want to customise the markup of the form.

Was that the issue and you've come to realise that yourself?

Or am I missing something?

#1204265

Nigel, I sent a longer "thank you than this, but can't see it. Did you get it?

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.