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[Resolved] Conflict between WP File Manager and Blocks

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by umbertoZ 3 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#1930947

Hi, I installed Blocks and WP File Manager on my WordPress. When Blocks is active, WP File Manager doens't work correctly (it doesn't load the file's list, when I deactivate Blocks it works correctly.

cheers

#1932319

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Umberto,

Thank you for getting in touch.

I did a quick check on my end to try and replicate the issue, however i'm unable to. From your debug information I see that you are running version 1.3.5 of our Blocks plugin.

Can you update to the latest version 1.4 and let me know if the same issue remains?

Thanks,
Shane

#1936339

Hi Shane, I updated Toolset, but I still have the same issue.

cheers

#1938281

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Umberto,

Unforuntately i'm not able to replicate the issue locally, so I will need admin access to your site to check to see what exactly happens.

Would you mind allowing me to have access to the site so that I can have a look ?

I've enabled the private fields for your next response. Also would I be able to do a bit of testing such as disable plugins and switching the theme etc?

Thanks,
Shane

#1938407

My issue is resolved now. WP File Manager has just delivered an update that fixed the issue.

Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.