[Resolved] Commercial Tab for wordpress plugin disappears

[Author]

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[Engedi]

Hi, after I upgrade my types to 2.3, and views to 2.6, layouts to 2.2, the commercial tab on the wordpress plugin disappears.

I downloaded the types 3.0 file, and uploaded to my site, it said the installation failed. Please enlighten me. Thank You.

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Engedi,

Not sure what happening here since toolset 2.3 is the free version and you're a lifetime customer so you should get the 3.0 update.

Would you mind providing me with admin and ftp access to the site so that I can update this for you ?

Thanks,
Shane

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Engedi,

We are actually aware of this issue and will be providing a fix in Type 2.3.1

This will restore the commercial tab as well as allow you to update to version 3.0 of types. In the meantime you can manually install 3.0 by going to the downloads page below.
https://toolset.com/account/downloads/

Then upload the plugin manually to your site.

Thanks,
Shane

[Engedi]

Hi Shane, thank you for your reply. Maybe u did not read my question properly. I have downloaded the types 3.0 and uploaded it to my site, it just fails to install becos the existing types 2.3.

I am worried if i delete types 2.3, all my existing post types will also disappear. Should I not worry?

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Endegi,

What you can do is to upload the Types plugin using FTP to the wp-content/plugins folder overwriting the existing Types plugin.

With this there shouldn't be any data loss .

Thanks,
Shane