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[Resolved] Changelog and Previous versions link for Types

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user wanted to find the changelog and previous version link, however it wasn't available at the time.

Solution:

Our systems team has looked into this and the issue has now been resolved.

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.08 hours from now. Thank you for your understanding.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 4 replies, has 2 voices.

Last updated by emilyT 4 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#1282035

I'm trying to access the changelog and previous versions log for Types as I need to access a previous version for a site I'm updating. However the link (https://toolset.com/download/toolset-types/#changelog) doesn't include any changelog or previous versions...

Could you help please?

#1282089

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Emily,

Thank you for contacting our support forum.

Which previous version of Types do you need ? Also is there a reason why you're not able to install the latest version ?

Please let me know.

Thanks,
Shane

#1282935

Hi Shane

Thanks for your reply it's version 2.2.21 that I need.

I'm asking for the right reasons! Our client has come to us with a site that hasn't been updated for a while, so I'm creating a copy of it to test the updates before applying them to the live site. The files for Types didn't transfer across successfully so I want a fresh copy to get it working on the old version before doing any updating.

Cheers, Emily

#1283081

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Emily,

Understood. Well our systems team had a look at the issue and it should now be resolved.

You should now be able to download the older versions now.

Thanks,
Shane

#1283127

Fantastic, thanks Shane!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.