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[Resolved] Change the user role on form's submission

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Pat 3 years, 7 months ago.

Assisted by: Waqar.

Author
Posts
#1763271

Pat

Hello,

I have a forms that is linked to a WC product thanks to a specific custom field integrated inside the form.
The form is published as soon as the product is paid.
Now, I need to change the role of the user that have created the new post and don't know which hook I need to use for that.
Can you helps please?
Regards
Pat

#1763339

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

It seems that our chat was disconnected so I've moved the conversation to this support ticket so that you can share any update or a follow-up question.

You're welcome to reach us through a new ticket anytime, for a different question or concern.

regards,
Waqar

#1764847

Pat

Hi Waqar,

Thanks for having added this ticket for me.

During our conversation, you proposed to use cred_commerce_after_order_completed
I just want to be sure that this will cover my case. Here some additional explanations :

I have a postype (Adhesion) and have created a Toolset Form to create a post in the frontend. This form is a WC form and I have inside a radio field that is used to define the product that will be associated to the buying process.
As soon as a user validate the form, the post is created and the related product is added to the cart. This part is fully working.

Now, I need to add a hook in order to change the user's role (the user that have created the post) depending of the product he has chosen in the form. I have this hook currently and it is working fine but I have placed it as a cred_save_data which change the role as soon as the form is validated.
What I need is :
1. to make the post published when payment is made (done thanks to the standard WC / Toolset process)
2. to change the user role when the order is completed (either by a payment or by a manual action in the WordPress admin).

Could you confirm how I can manage this?

Regards
Pat

#1765927

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Pat,

Thanks for writing back.

I've performed some tests on my website and can confirm that the "cred_commerce_after_order_completed" hook will work for your second requirement.
( ref: https://toolset.com/documentation/programmer-reference/cred-commerce-api/#cred_commerce_after_order_completed )

An example snippet that I used, for replacing user's "customer" role to "author", once the order gets completed:


add_action( 'cred_commerce_after_order_completed', 'my_hook', 10, 1 );
function my_hook( $data ) {
	// check for a specific form
	if($data['extra_data'][0]['cred_form_id'] == 123) {
		$user_id = $data['user_id'];
		$user = new WP_User( $user_id );

		// Remove role
		$user->remove_role( 'customer' );

		// Add role
		$user->add_role( 'author' );
	}
}

Please replace "123" with the actual post form's ID and "customer" and "author" with the actual current role and the new one, respectively.

I hope this helps and please let me know if you need any further assistance around this.

regards,
Waqar

#1767751

Pat

Hi Waqar
Thanks for helping.
Regards
Pat

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.