Skip Navigation

[Resolved] Captcha field missing in forms

This thread is resolved. Here is a description of the problem and solution.

Problem: I cannot find the captcha field in the Form builder

Solution: There is a known issue where captcha is not appearing in the drag-and-drop form builder. Use the workaround in the erratum post until the problem is resolved.

Relevant Documentation: https://toolset.com/errata/cannot-insert-recaptcha-field-in-a-form-when-the-expert-mode-is-active/

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

This topic contains 3 replies, has 2 voices.

Last updated by Christian Cox 2 years, 8 months ago.

Assisted by: Christian Cox.

Author
Posts
#1650993
Screen Shot 2020-06-04 at 2.19.17 PM.png
Screen Shot 2020-06-04 at 2.19.50 PM.png

Tell us what you are trying to do?
Add a Captcha to my user and post forms

Is there any documentation that you are following?
https://toolset.com/documentation/user-guides/front-end-forms/protecting-forms-from-spam/

What is the link to your site?
cathlab.com

Hello, I am trying to add captcha to my forms. The captcha field is not showing in the admin. I am in expert mode in my current forms, but I created a new form and it is still not available via the WYSISYG.

My API keys are in settings.

Thank you!

#1651033

Hi, there is currently a known issue where the captcha field is not available in Expert mode.
https://toolset.com/errata/cannot-insert-recaptcha-field-in-a-form-when-the-expert-mode-is-active/

Until our developers can fix the problem, please add an HTML Content field in the Form and paste the following shortcode:

[cred_field field='recaptcha' class='form-control' output='bootstrap']

Then save the Form, and you should regain access to the recaptcha field in "Extra fields". Let me know if you are unable to access the recaptcha after following those steps.

I can keep you posted here as work progresses on the bug.

#1651045

Thank you that worked. Please note that the Captcha option was NOT available in the WYSISYG builder as you guys work out the issue. Thanks!

#2125233

The latest versions of Toolset plugins include the fix for this issue, and the workaround should no longer be required.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.