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[Resolved] Can't switch View of repeatable field group in edit post

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 2 voices.

Last updated by beatR 4 years, 10 months ago.

Assisted by: Luo Yang.

Author
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#1240157

I am trying to: Change the view of a repeatable field group in edit post

Link to a page where the issue can be seen: hidden link

I expected to see: The view changing

Instead, I got: a message that says "You need to save your changes before you can change the view". Which i did, numerous times. Also tried new posts.

Video of the sequence:
hidden link

Sidenote: This view has so far never been the desired view. The user just about always wants to edit the fields directly, as grid. It should either be some general setting or save it on post-type level or something like that. (i already noted that a while ago in suggestions)

#1240185

Hello,

Thanks for the video, I have tried repeatable field group in my localhost, it works fine, there isn't similar problem as you mentioned above.

Please try these in your website:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again

2) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

3) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#1240228

So it is a compatibility issue with the "Slider Revolution" plugin, in order to duplicate the same problem in my localhost, I need a copy of your website or a copy of "Slider Revolution" plugin, maybe The7 Theme is required to, please follow our document to provide a duplicator package of your website:
https://toolset.com/faq/provide-supporters-copy-site/

#1240263

I have requested the access to your google drive link, please confirm it, thanks

#1240297

Thanks for the details, I can duplicate the same problem in my localhost, and it is a known issue, see similar thread here:
https://toolset.com/forums/topic/field-group-changing-view/

This issue is fixed in next version of Toolset Types plugin version 3.3, it is in QA status, and will be released soon.

#1240298

Thanks a lot! and sorry about the link not working. seems i got to learn first how to make it accessible from the get-go.

i did search the forum but didn't find this entry.

#1241328

Types 3.3 has been released, please test it and feedback if this issue is fixed, thanks

#1241364

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.