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[Closed] Can't see the Edit Pen on Layout page (to change let any Field)

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by Shane 3 years, 10 months ago.

Assisted by: Shane.

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#1610805

Anonymous
Screen Shot 2020-05-04 at 9.49.28 AM.png

Tell us what you are trying to do?
Trying to change any Fields in a Layout Page. I've updated the plugin just this morning. I don't see a pen nore a X like in your examples online. Thanks.

What is the link to your site?
hidden link

Thanks !

#1610853

Anonymous

I can see these permissions, I don't know if this help, linked to my account:
"ddl_create_layout, ddl_assign_layout_to_content, ddl_edit_layout, ddl_delete_layout, ddl_create_content_layout, ddl_edit_content_layout, ddl_delete_content_layout, wpcf_custom_post_type_view, wpcf_custom_post_type_edit, wpcf_custom_post_type_edit_others, wpcf_custom_taxonomy_view, wpcf_custom_taxonomy_edit, wpcf_custom_taxonomy_edit_others, wpcf_custom_field_view, wpcf_custom_field_edit, wpcf_custom_field_edit_others, wpcf_user_meta_field_view, wpcf_user_meta_field_edit, wpcf_user_meta_field_edit_others"

#1611297

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Maud,

Thank you for getting in touch.

This issue could be caused by a plugin conflict. Is your account an admin account ?

If so could you try temporarily disable all the non-toolset plugins and check again to see if the pencil icon starts showing up.

Sometimes this can occur when there is a conflict between 2 plugins and a Javascript error is being thrown on the website.

Please try this and let me know as soon as possible.

Thanks,
Shane

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