[Resolved] Can't save Cred forms due to title not being set

[Author]

Posts

[Farrel]

I am trying to: Save a cred form after modifying it but get this error message: "Please set the form Title"

The form title is already set. Even when I import a form and create a duplicate with a title as soon as I make changes and try save them I get this error message:

"Please set the form Title"

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Farrel,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website so that I can take a look at this for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Private Fields.

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Farrel,

I'm not sure if you've done this as yet but would you mind temporarily disable all the non-toolset plugins and trying again ?

As i've noticed that the form wizard isn't working correctly.

Please let me know the results of this.

Thanks,
Shane

[Farrel]

I'm sorry but I can't do that. I've got dozens of plugins that are needed to make this site work and I can't deactivate all the plugs.

Besides, all that will show is there is a conflict with one of the plugins, which is obviously the case.

What I need to find out is which plugin is causing the problem. Or, I need to know how to disable the wizard within cred so it doesn't cause this problem.

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Farrel,

What we can do is that you can install the duplicator plugin and i'll be able to create a clown of the website so that I can test it locally.

This way i can disable and investigate further without affecting your live site.

Please install this plugin so I can get the copy.

Thanks,
Shane