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[Closed] Cannot login with registered password

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Last updated by Jamal 2 months, 1 week ago.

Assigned support staff: Jamal.

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#2016813

I can't log in with the registered password.

The registration form is on hidden link

#2017043

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello and thank you for contacting the Toolset support.

If I understood well, a user is unable to log in with the password that he used during registration on this page hidden link right?
If that's the case, let's first check if this issue happens only because of Toolset or because of the integration to something else. Please check if this issue appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty-Twenty. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at a time to track where the incompatibility is produced.

If this does not help, please explain how do you add the "Send OTP" button inside the Toolset form and how do you integrate it with the login process.

I tried to register, but I can't submit the form because I need a valid phone number.

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