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[Resolved] Cannot edit or add child to Woocommerce Product

This thread is resolved. Here is a description of the problem and solution.

Problem: After migrating, I am no longer able to add child posts to a WooCommerce Product in the post editor screen.

Solution: Check the post types to be sure the WooCommerce Product post type is active.

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by erwinH 5 years, 8 months ago.

Assisted by: Christian Cox.

Author
Posts
#956398
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I am trying to:
Add / Edit the childs of a product. This worked before. But after migrating to the new relationship system I can't edit them.

Instead, I got:
The relationship box is not showing. And Toolset gives an error telling me "Products" is not available.

#956655
Screen Shot 2018-07-26 at 2.53.14 PM.png

Hi, please check now. I logged in to your site and went to Toolset > Post Types, and I could see that the Products post type had been deactivated for some reason. I reactivated the post type and I think it's working as expected. Can you confirm?

#957145

Hello,

I fixed the problem. The deactivated "producten" post type was replaced by the Woocommerce product posttype. After deleting the post type everything worked again.

Thanks!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.