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[Resolved] cannot create custom fields

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 7 years ago.

Assisted by: Shane.

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#594051
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Hi, I just purchased your single site solution in order to effect custom field for eBay descriptions.

However when I access Toolset Types plugin it is still throwing the following message: "Your theme’s template file for displaying Product items is missing custom fields."

Is there any documentation that you are following? - Yes I am following instructions from another 3rd party plugin supplier (WP-Lister) for purposes of linking my eBay shop with Woocommerce. Transcript below:

"Visit Types -> Custom Fields and click on the button Add New Group. Name your group "eBay", then click the Edit button next to Post Types and tick "Products" - to show this group only on when editing products."

My objective is to create a new custom field in the 'edit product page' in Woocommerce which allows for custom eBay product descriptions. I thought by purchasing the single site solution would allow me to choose custom fields but I still get thrown thrown the above message.

Please help, I'm sure this should be simple. Please note I am not a developer.

Thanks
James

#594123

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi James,

Thank you for contacting our support forum.

When you go to Toolset -> Post Fields can click on the Add New button on that page?

Please let me know.

Thanks,
Shane