[Resolved] Cannot access Settings after activating Relevansi

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[Tiago Valente]

Yesterday i installed Wptypes, layouts, views and Avada Integration plugins.
Today i updated them to the latest version.

Installed Relevansi (to translate custom CPT) and when activated the plugin i stopped having access to toolset settings with the error:

Fatal error: Uncaught Error: Call to undefined function mb_convert_case() in /home/xxxxxxxx/xxxxxxxx/wp-content/plugins/types/application/controllers/api.php:179 Stack trace: #0 /home/xxxxxxxx/xxxxxxxx/wp-includes/class-wp-hook.php(298): Types_Api->__call('callback_query_...', Array) #1 /home/xxxxxxxx/xxxxxxxx/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #2 /home/xxxxxxxx/xxxxxxxx/wp-content/plugins/layouts/vendor/toolset/toolset-common/inc/toolset.relevanssi.compatibility.class.php(181): apply_filters('types_query_gro...', Array, Array) #3 /home/xxxxxxxx/xxxxxxxx/wp-includes/class-wp-hook.php(298): Toolset_Relevanssi_Compatibility->toolset_relevanssi_settings(Array, Object(Toolset_Settings)) #4 /home/xxxxxxxx/xxxxxxxx/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #5 /home/xxxxxxxx/xxxxxxxx/wp-content/plugins/layouts/vendor/toolset/toolset-common/inc/toolset.settings.screen.class.php(94): apply_filters('toolset_f in /home/xxxxxxxx/xxxxxxxx/wp-content/plugins/types/application/controllers/api.php on line 179

[Tiago Valente]

Another thing i noticed...

I went to add a new taxonomy.
At the bottom on "Post Types to be used with this taxonomy" i get this:

Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/types/library/toolset/types/includes/classes/class.types.admin.page.php:744 Stack trace: #0 [internal function]: Types_Admin_Page->sort_by_title_helper(Array, Array) #1 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/types/library/toolset/types/includes/classes/class.types.admin.page.php(707): usort(Array, Array) #2 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/types/library/toolset/types/includes/classes/class.types.admin.edit.taxonomy.php(719): Types_Admin_Page->sort_by_title(Array) #3 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-admin/includes/template.php(1048): Types_Admin_Edit_Taxonomy->box_post_types(NULL, Array) #4 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/types/library/toolset/types/admin.php(1776): do_meta_boxes(Object(WP_Screen), 'normal', NULL) #5 /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/types/library/toolset/types/admin.php(727): wpcf_admin_screen('toolset_ in /home/xxxxxxxxxxx/xxxxxxxxxxx/wp-content/plugins/types/library/toolset/types/includes/classes/class.types.admin.page.php on line 744

Avada is 5.1.6 (Latest) and so is WordPress (4.7.5) running in php 7.0. If you need the access to the admin section let me know how to include the details in private mode.

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Tiago,

Thank you for contacting our support forum.

I suspect that this issue is being caused by the mb_string string module. Usually this module is enabled for your php but it seems that its not here and thats why you are getting this error.

I would recommend contacting our hosting provider and ask them if the mb_string module is enabled for your php.

If not then you simply need to enable it and the issue will be resolved.

Thanks,
Shane

[Tiago Valente]

Thanks Shane.
I have access to cpanel and activated.

This issue is resolved.