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[Resolved] Business Submission Email has some text on it that i cant remove

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by neilM-12 3 years, 10 months ago.

Assisted by: Shane.

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#1677807

When someone completes our business submission form, the email we receive has a block of text in it that shouldnt be there but i have no idea where to adjust this or remove it....

This first part is what the new submission contains....
Equestrian coach & livery yard based between Bicester & Buckingham. Full livery services offered Lessons for riders with their own horses Professional small yard with 18 acres of grazing, all year round turn out & 25m x 50m arena.
This second part is on every submission and shouldnt be...
<p>Secret Messages Interiors is an independent interiors company with a difference – passionate about furniture, home staging and all things interior design. The company was founded by Chris Sanderson, originally doing upholstery commissions & up-styling furniture for customers. Nowadays we specialise on Home Interiors & Home Styling. Both Chris and Rob Sanderson bring with them years of experience and a treasure trove of furniture, lighting and home accessories. Offering over 35 years’ in retail and interiors/home styling, Chris displays exceptional expertise in helping customers realise their vision for their home.</p> <h4>Buckingham Showroom</h4> <p>Our showroom is an open plan layout, based on typical room environments. Helping you visualise how our fantastic products will look in your home.</p> <h4>Home Styling Service</h4> <p>As experts in our field we can offer a Home Styling Consultation service for the local area. For this we will visit your home and make bespoke suggestions. Helping you to transform your space with a great selection of expert chosen furniture and accessories.</p>

How can i adjust this...

#1678101

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Neil,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a look at this for you ?

Also please let me know which form is generating the emails or the page where the form is on.

Thanks,
Shane

#1678399

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Neil,

The problem is that you've added this to the email
[wpv-post-body view_template="template-for-businesses"]

Its mainly because you're telling the post body to display with a content template. This content template could have the additional content.

When I removed the view_template attribute it works perfectly fine and should now be displaying only the relevant content.

Thanks,
Shane

#1678485

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.