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[Resolved] Big issue following a update of toolser

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 19 replies, has 2 voices.

Last updated by zorab 4 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#1518779

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Zora,

Thanks for the update. Based on your screenshot I was able to see the issue.

Your wordpress is running out of memory to process the queries. Could you try the solution in the link below to increase the memory allocation to wordpress to see if this clears up the issue.

hidden link

Thanks,
Shane

#1518843

Hi shane,
Its already set to :
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );
It cant resolve the issue,
What about the apache logs?

#1518921

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Zora,

The Apache log doesn't give any information that would cause this issue.

But base don what wordpress is saying the memory is running out.

Would you mind if I grabbed a copy of the site for testing locally ?

Thanks,
Shane

#1519013

Of course you can?
I suspect an incompatibility with the team booking plugin because the impacted pages use team booking too
thank you

#1519165

Thank you Shane,
i managed to solve the problem. I hesitate to use toolset in another project, even if I think it is a powerful tool. but there are performance issues ......;
Thank you for your patience and for your help!
See you