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[Resolved] Beaver Builder showing errors with Blocks

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This topic contains 6 replies, has 2 voices.

Last updated by nicholasM 8 months, 3 weeks ago.

Assigned support staff: Waqar.

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#1818499

When I have Toolset Blocks enabled with Beaver Builder I can't use BB it throws a JS error everytime, disable blocks and everything works as expected.

#1820875

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for waiting.

During testing with the latest Types (3.4.2), Blocks (1.3.2), and Beaver Builder (2.4.0.5), I couldn't reproduce this issue.

Can you please share a clone/snapshot of this website, where JS errors can be seen?
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )

This will help in troubleshooting this on a different server, without affecting the actual website.

Note: I've set your next reply as private.

regards,
Waqar

#1825211

Any update on this one?

#1826781

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Nicholas,

Thank you for waiting and I apologize for the delay in getting back on this.

I managed to successfully deploy your website's clone on my server, but couldn't reproduce JS errors issue that you reported. While testing the Beaver Builder ( with Tolset Blocks active ), on the existing and the newly created pages, it worked as expected.
( example screenshot: hidden link )

Even with the script debugging enabled, I only see some warnings related to Google Maps API in the console.

Are you experiencing this while editing any specific page or working with any specific Beaver Builder widget? If you could share the specific steps, to see the error, I'll be able to investigate this further.

regards,
Waqar

#1829163

Ok, I made a video for you on the way that seams to make this error happen every time! If you can try the same on your end, Thanks!

hidden link

#1831737

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Nicholas,

Thank you for sharing the video and based on these steps, I was able to reproduce this error on your website's clone as well as on a new install.

It only appears if a post/page with a Toolset content template is edited through the Beaver Builder. If you'll unassign the Toolset content template from that post/page, it will become editable through Beaver Builder.

Since any direct changes added to the content of a post/page which has a Toolset content template, will have no affect on its single page, it makes sense to unassign the content template first before editing it through Beaver Builder directly.

I hope this helps.

regards,
Waqar

#1832223

Ohhh awesome, thank-you that fixed it up. Hopefully you guys can add a warning or something for this scenario