Avada Logo doesn't display the image

This support ticket is created 7 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Avada integration, Layouts plugin, Toolset Theme integration

This topic contains 9 replies, has 4 voices.

Last updated by nihadN 7 years, 10 months ago.

Assisted by: Minesh.

Author

Posts

May 27, 2016 at 8:29 am #402160

amirE

I am trying to: add the logo the same way we normally add logo in avada

I expected to see: the logo properly

Instead, I got: a broken image

I've tried to reupload the logo but it doesn't work

May 27, 2016 at 2:25 pm #402257

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Could you please share the Avada theme version as well as Toolset family plugin version you are using?

May 27, 2016 at 3:37 pm #402283

amirE

I'm using Avada version 4.0.2 and I'm using the latest toolset integration as well.

May 28, 2016 at 10:04 pm #402438

kaseyD

I am having this exact same issue. I am also using Avada 4.0 and the latest version of the toolset plugins as well.

May 30, 2016 at 10:50 am #402739

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

We have already addressed this issue and fix will be released with next release of Toolset plugins. We have scheduled the next release within this week.

May 30, 2016 at 3:34 pm #402837

amirE

Looking forward for the new update as quick as possible.. Thanks so much!

May 30, 2016 at 3:58 pm #402859

kaseyD

Great to hear! Thanks!

June 9, 2016 at 12:16 am #405636

nihadN

Same here in 4.0.2, it's an HTML wrapping issue, the source show the website link and not the image url in an <img> tag. Looking for the update or the work around until then. Looking forward. Thanks

June 14, 2016 at 5:47 am #406873

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Finally - I've good news for you.

We've released new Toolset plugin version with new features and fixes.

Could you please update all Toolset plugins to latest official plugin version and try to resolve your issue. You can download it from:
https://toolset.com/account/downloads/

June 15, 2016 at 11:45 pm #407713

nihadN

@Manesh Thanks, that was quick, will test soon, thanks for your effort in this

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.