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[Resolved] Apply a Layout to a Woo Commerce Shop page

This thread is resolved. Here is a description of the problem and solution.

Problem: The user was unable to display the shop page using a specific layout.

Solution: - Make sure that the layout has an archive cell. - Make sure that the page is not assigned a different layout. - Make sure to have chosen WooCommerce Views template in Toolset Commerce settings.

- -

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This topic contains 5 replies, has 2 voices.

Last updated by russellH-3 1 month, 1 week ago.

Assigned support staff: Jamal.


Tell us what you are trying to do?
Display my products on the Woo Commerce Shop page which uses the archive-product.php file. I am getting my header and footer from my theme but not any products displaying. Link: hidden link

What I've done:
- In Toolset Woo Commerce Views I've changed the setting on 'Product Archive Template File' which does allow me to see my theme's header and footer. Screenshot: hidden link

- If I got into Toolset Layouts > Templates for Archives and choose 'Change layout use' on a particular layout I have, I then tick Products under Custom Post Archive. I also have Product Categories and Product Tags ticked under Taxonomy Archive. Screenshot: hidden link

Is there any documentation that you are following?

Is there a similar example that we can see?
In comparison, this page has a row of my Products lined up: hidden link. I'm looking for this on the Shop page, or something close.

What is the link to your site?
hidden link



Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello and thank you for contacting the Toolset support.

Please check if this issue appears when:
- Only Toolset plugins are activated. It will tell us if there is an interaction issue with another plugin.
- The theme is set to a WordPress default like Twenty Fourteen. It will tell us if there is an interaction issue with your theme.
If the problem disappears, start activating one at a time to track where the incompatibility is produced.

Note, that you have to save the settings under Toolset->WooCommerce Blocks after changing the theme.

If it does not help, I'll need to take a closer look at how your layout is set up, check the parent layout. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **



Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

The layout that is assigned for the Products archive is also assigned for Product single posts. I checked it and it is more accurate for single posts than for Archives.

You will need to create a new archive layout and assign it to the product archive. This new layout needs to include an archive cell. Check this screenshot hidden link

I'll let you create the archive layout and work on it. Get back to me if you need any further help.


Thanks Jamal:

I have set up the Layout and assigned it to Product archives, yet the Shop page still isn't showing anything. Here's what I've done:

hidden link

Please let me know what you think — maybe I'm just overlooking something obvious.

Kind regards, Russell



Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

It turns out that the shop page is already using a layout. Check this screenshot hidden link

After removing this layout from the page, the listing is now using the correct layout. Check this screenshot hidden link


Hey Jamal:

Ah, right, I didn't see that. It's sometimes the most obvious things are easy to overlook.

Thank you for your help on this, I really appreciate it.

Kind regards, Russell