All post fields are missing

This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 9 months ago.

Assisted by: Christian Cox.

Author

Posts

February 17, 2018 at 6:28 pm #617065

johnH-21

All of our custom post fields are missing all of a sudden.

February 18, 2018 at 7:36 pm #617200

Christian Cox

Hi, please try the following troubleshooting steps first:
- Temporarily deactivate all plugins except Types. Activate a default theme like Twenty Seventeen. Test again.
- If your custom fields are shown, reactivate your theme and other plugins one-by-one until the conflict is revealed
- If your custom fields are not shown, check to make sure the fields are active in wp-admin. Go to Toolset > Post Fields and see if the field groups appear here. If so, then it's possible the custom fields panel is simply deactivated in wp-admin. Edit a post where you expect to see the post fields. In the top right corner of the screen, click "Screen Options" and make sure the custom field group is selected here.

Please let me know the results and we can go from there.