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[Resolved] Ajax not working

This support ticket is created 5 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 5 years, 4 months ago.

Assisted by: Christian Cox.

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#1166201

Ajax is not working on these pages
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But is working on this page -
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I have had to change the settings temporarily to make it work again.

from AJAX results update when visitors change any filter values
to Full page refresh when visitors click on the search button with input values auto-updating

and

from Pagination enabled with automatic AJAX transition
to Pagination enabled with manual transition and page reload

I have tested with default theme and deactivating all other plugins, issue still there.

Staging area for testing - hidden link

#1167162

Seems to be an issue between WPBakery Page Builder and Views. I left the test up here with WPBakery Page Builder deactivated so you can confirm:
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Since this site is on WP Engine, can you zip up a copy of the database and provide it to me? I'll try to replicate the problem on my own machine and we can go from there.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.