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[Resolved] After database import my map Icons are in the wrong location

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 2 replies, has 2 voices.

Last updated by andrewD-10 3 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#1797137

Hi Just got done doing a database import and seem to have the map locations in the wrong place; however, the lat and long are correct.

Please let em know if there is a way to re-calibrate the maps.

When I change the longitude by 1 number and update the icon goes to the right place.

Video: hidden link

#1798071

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andrew,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the site so that I can have a look at this for you ?

The private fields will be enabled for your next response.

Also please send me a link to the page in your video.

Thanks,
Shane

#1800725

Hi Shane,

Thank you for being able to help with this issue. For now, I went ahead and just removed my maps on my site.

What I would like to do is transfer my live site to my staging that way I can give you full access to anything you need. Unfortunately, I don't have too much time right now for this particular issue, so I will have to put this on hold for now. I will create a new ticket in the future and reference this ticket.

Thank you,
Andrew

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.