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[Resolved] Adding Comments (not Reviews) to WooCommerce Products

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 3 years, 9 months ago.

Assisted by: Luo Yang.

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#1679703

Tell us what you are trying to do?
I would like to add the ability for subscribers to comment on WooCommerce Products. I do not want reviews but threaded comments like on a regular WordPress Post. WooCommerce Reviews are not threaded and do not have the ability for other subscribers to reply to the review. I am not sure if this is something that can be done through Product Custom Fields or if a new set of Custom Fields would need to be created and somehow "attached" to the WooCommerce Product.

Ideally I would like to use the native WordPress comment capability but if that isn't possible, would you be able to direct me how else this might be accomplished?

Is there any documentation that you are following?
I have read through https://toolset.com/learn/create-an-ecommerce-wordpress-site but that does not seem to address this issue.

Is there a similar example that we can see?
This is an example of what I am trying to do but obviously this is just an example and it is not on a WooCommerce product.
hidden link

What is the link to your site?
This is a link to the example Product page.
hidden link

#1680145

Hello,

There isn't such kind of feature within Toolset plugins, you might consider other plugins, for example:
https://wordpress.org/plugins/search/woocommerce+review/

And you can also try custom codes, for example, find theme file comments.php in your theme folder, copy and save it as woocommerce/single-product-reviews.php, and customize it to what you want.

More help:
https://docs.woocommerce.com/document/template-structure/#section-2
https://developer.wordpress.org/themes/template-files-section/partial-and-miscellaneous-template-files/comment-template/

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.