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[Resolved] add media in layout editor

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 5 replies, has 2 voices.

Last updated by Tiit Sau 4 years ago.

Assigned support staff: Nigel.

Author
Posts
#1104411
add media to layouts.png

Can't add media files in Layout editor.
Media handler appears below editor window in some strange mode.

#1104535

Can it be Toolset Starter 1.4.2 and WordPress 4.9.8 compatibility issue?

#1104570

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Screen Shot 2018-09-10 at 13.58.51.png

I'm not seeing any problems inserting media on a local test site, including when I switch to the Toolset Starter theme (screenshot).

It does sound like a possible compatibility issue, though, could you try disabling all non-Toolset plugins and trying again to see if you still have a problem. If not then it should be possible to determine the conflict by a process of elimination.

Let me know what you find.

#1105304

Tested with all plugins off, but Toolset Layouts.
Editor works with WP default themes, but Toolset Starter not.
Can you find me Toolset Starter 1.4.2 and the latest if there are any for download?

#1105458

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Here is the starter theme 1.4.2, the last published version: hidden link

#1106398

Problem solved.

Thanks!