This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user is getting an error 500 when activating our access plugin.
Solution:
In this user's case the error was being caused by another plugin, so the recommendation was for them to disable all the non-toolset plugins and then activate access then being activating the other plugins one by one.
This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.
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I was trying to debug a problem with the Avada Fusion Builder editor not working on selected posts. When I deactivated plugins to check for compatibility problems I was unable to re-activate Access. It gives me a 500 error.
I enabled WordPress debug. No errors were displayed or captured to the debug.log file. After receiving the 500 error, when I inspect the console for errors I see the following "Failed to load resource: the server responded with a status of 500 () plugins.php:1"
I tried disabling all plugins except Toolset plugins. That didn't seem to change anything.
The only message in the server error log is the following:
[Wed Jun 12 09:00:24.477726 2019] [:notice] [pid 47991] [client 72.252.197.163:47012] mod_hive matched URI hidden link (/home/intelalu/public_html/newsite/wp-login.php) with match 2, referer: hidden link
There is a file /wp-content/debug.log which has one error listed.
I haven't tried uninstalling and reinstalling Access. Will I lose settings if i remove it and add it back?
The Fusion Builder problem is resolved and was unrelated to Toolset. Yes, you may take a copy of the site to debug this issue. I did try deleting and reinstalling Access. That didn't fix it.
So i was able to setup the duplicator and found that I was able to activate the types plugin after i've disabled all the others. Then activate each of the others on by one.
