Accordian element not working properly when activating Toolset plugin

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Africa/Casablanca (GMT+01:00)

Tagged: Avada integration, Toolset Theme integration, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Jamal 4 years ago.

Assisted by: Jamal.

Author

Posts

September 23, 2020 at 8:32 pm #1788147

deanT

I am trying to: When I click on an accordian element when using my Avada Theme it doesn't work.

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

September 24, 2020 at 8:43 am #1788615

Jamal

Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello and thank you for contacting the Toolset support.

Could you please elaborate a little more on this issue so I can better understand it? Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit, so if you like, make use of “upload an image” below the comment area.

What Toolset plugin contributes to this issue when activated? Types, Blocks?

Does this issue appear when only Toolset plugins are activated? Please deactivate all plugins except Toolset ones and check if the issue persists.

Would I need to login to your website to check this issue? If yes, your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

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