Skip Navigation

[Resolved] AccessDenied

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Tariq Ahmed 6 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#545191
Capture.PNG

I am trying to: fix AccessDenied issue with plugin install

I visited this URL: https://toolset.com/forums/topic/toolset-modules-for-download-access-denied-when-downloading/

I expected to see: to solve the issue

Instead, I got: I have other error telling Unable to retrieve contents from the server. Please report this. in the module manage and I cant see any place to establish authorization between your server and my WP.

Thank you,
Tariq

#545355

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tariq,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website so that I can have a more detailed look at this ?

The private fields will be enabled for your next response.

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.