[Resolved] Access shortcode not working for new created user role

[Author]

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[pedro.S]

I created a user role with the name "GeneralPublicWithoutLogin" and set to inherit permissions from Guest.

I added the shortcode on the page with some content, actually it's on the theme customizer because the content is in the header:

[toolset_access role="GeneralPublicWithoutLogin" operator="allow"]<a href="">Login</a><span style="color:#ccc">   |   </span><a href="">Register</a>
[/toolset_access]

I went to another browser and it's not visible dispite i'm not logged in, actually logged in or not it does not show the content.
If i rename role to "Guest" it works because i can see the content in the non-loggedin browser.

What am i doing wrong?

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Pedro,

Thank you for getting in touch.

I suspected that because the user's are "Guests" then they are automatically picked up as Guests by wordpress. When you create a custom role "GeneralPublicWithoutLogin", it is expecting that the user is assigned that role under their profile. However Guest users do not have a profile, hence wordpress defaults to the Guests role.

Please let me know if this clarifies the issue for you.

Thanks,
Shane

[pedro.S]

My issue is resolved now. Thank you!