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[Resolved] Access Removes Ability to Restore Revisions

This support ticket is created 7 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Author
Posts
#399206
restore_revision.png

I am trying to: Restore a revision to a page on my site

I visited this URL: A revision comparison page for an existing page.

I expected to see: A button "Restore this Revision"

Instead, I got: The white box in the interface where this button should appear (as well as author/publication date info) is blank.

When I disable Access, the box/button come back. As soon as in enable it, they disappear. I'm not even using Access to control Pages.

BTW, I can't submit debug info b/c there is no "Help" submenu item in my "Toolset" menu in the admin backend.

#399289

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Amy,

Thank you for contacting our support forum.

I checked on our internal system and this problem has already been reported so our development team should already be working on a solution.

What I can do is to add your ticket to this as well.

Thanks,
Shane

#405153

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Amy,

I must apologize for the extreme delay in response but this issue has been fixed and will be made available in our next update.

Thanks,
Shane

#407241

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Amy,

Our Access plugin has been updated and you should now have this fix.

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.