Topic Tag: Directory and classifieds sites

Problem:

In my case I require the use of author pages and a customer does seem to allow this.

Now when you change the user role to customer and try to visit the author page it leads no where, just back to the home page.

Solution:

It is not related with Toolset plugins, you can simply deactivate all other plugins(including Toolset plugins), except Woocommerce plugin, you should be able to see the same problem:
There isn't author archive page for customer user

It should be a limitation of Woocommerce plugin

Relevant Documentation:

Problem:
The issue here is that the user was seeing the text 'hidden link' where there is suppose to be a link in the forum.

Solution:

This was a measure that was implemented by our team to prevent a customer's url to be displayed openly in the forum.

You can however unhide those links by asking the supporter handling the ticket to make the links public and this is done by prefixing the links with the @ sign

Problem:
A Layout is assigned to the author archive, and the client wants to display some custom user fields of the author at the top of that Layout, but nothing outputs when inserting the fields via Toolset shortcodes.

Solution:
The problem is that on an author archive the Layout doesn't know what post to retrieve data from all falls back to the $post object, but in the case of this client site which had no standard WordPress posts published there was no $post object.

Creating some standard WordPress posts (even if not used anywhere) fixed the issue.