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Este tema contiene 10 respuestas, tiene 2 mensajes.
Última actualización por hace 7 años.
Asistido por: Luo Yang.
Toolset WooCommerce Views last version.
When a product is added to the cart from the product page, the entire page is distorted because there is an empty space between the header and the title after adding the product to the cart.
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Look at the screenshots.
Thanks for your help.
Best regards,
Francisco R.
Dear Francisco,
Please check the HTML source codes of the problem page:
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There are some error message output above all other HTML contents, I suggest you fix it first, see the test result after remove those error message in my Chrome browser:
CSS.JPG
This error occurs after you add a product into the cart, please do as you mentioned above:
When a product is added to the cart from the product page
Then check the HTML source code again
<br />
<b>Notice</b>: wpdb::prepare was called incorrectly. The query only expected one placeholder, but an array of multiple placeholders was sent. Please see Debugging in WordPress for more information. (This message was added in version 4.9.0.) in <b>/var/www/vhosts/sendasoft.com/httpdocs/es/wp-includes/functions.php</b> on line <b>4139</b><br />
<br />
<b>Notice</b>: Trying to get property of non-object in <b>/var/www/vhosts/sendasoft.com/httpdocs/es/wp-content/plugins/unicorn-assistant/unicorn-assistant.php</b> on line <b>115</b><br />
See screenshot error2.JPG
Since your did not provide the database dump file, so I tested it in your website directly, with below steps:
1) Deactivate all plugins except Toolset plugins + Woocommerce plugin
see screenshot plugins.JPG
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2) Switch to wordpress default theme 2017, see screenshot: theme.JPG
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3) tried it again with the steps you mentioned above:
When a product is added to the cart from the product page
There isnt't the PHP error or warning message, see screenshot add-product.JPG
So the PHP error message should be outputted from other plugins/theme, you will need to locate the problem plugin/theme as I mentioned above:
https://toolset.com/forums/topic/problem-when-adding-product-to-cart-from-the-products-page-divi/#post-585175
1) deactivate other plugins and switch to wordpress default theme, and test again
2) If the problem is fixed, then activate the plugin/theme one by one, and locate the problem plugin/theme
