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[Resuelto] Notification e-mail in cred

This support ticket is created hace 6 años, 10 meses. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 10 respuestas, has 2 mensajes.

Last updated by rafaelT-2 hace 6 años, 10 meses.

Assigned support staff: Shane.

Autor
Mensajes
#344736

Hello,

I have created some forms in cred and when I submit, it sends an e-mail and it really does, but the problem is that I don't receive the information of the form, The only thing in the body is what I type by my self in the "Body of emails" box.

I have written:

The tittle I want

%%FORM_NAME%%
%%FORM_DATA%%

But when I receive the e-mail, the only thing I can read is "The tittle I want"

Please, let me know what 's wrong and what I have to do.

Thanks a lot.

Regards

#344803

Shane
Supporter

Languages: Inglés (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Rafael,

Thank you for contacting our support forum.

I've tested the notification functionality on our latest version of CRED and it seems to work perfectly fine.

Could you provide me with some debug information so I can get an idea of the operating environment of your website?

Please follow the instructions in the link below to provide the debug information.
https://toolset.com/faq/provide-debug-information-faster-support/

Thanks,
Shane

#345352

Here you have,

if you want any access to my web, please, let me know and I create one user for you.

Thank you!

#345358

Please,

I need a quick assistance, I need to finish this post forms before monday, during the weekend.

Can I have an answer soon?

Thanks

#345360

Shane
Supporter

Languages: Inglés (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Rafael,

Yes please provide me with admin access so I can take a look.

I've enabled the private fields for your next message.

Thanks,
Shane

#345408

How is going on??

Are you checking it?

Sorry form my hurries, but I need it to be solved as soon as possible.

Thanks!

#345420

Shane
Supporter

Languages: Inglés (English )

Timezone: America/Jamaica (GMT-05:00)

Screen Shot 2015-11-06 at 2.08.52 PM.png

Hi Rafael,

I was able to check on the issue for you.

The problem is that you didnt set your generic fields to persist. Currently you have the fields set to persist:0 what is required for these fields to show up in the email is that you need to set the persist value of the generic field to 1.

Take a look at the screenshot as it shows an example of a couple fields that i've set the persist value for.

Thanks,
Shane

#345422

Ok,

I'm going to check it, Thanks again.

#345441

Shane
Supporter

Languages: Inglés (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Rafael,

Once you have checked and everything is ok you can mark the ticket as being resolved.

Thanks,
Shane

#345750

Thanks a lot,

it works perfect

#345751

One thing more, sorry,

how can I put the name of the post to be notify by email?

I have it:

%%POST_TITLE%%
<p>%%FORM_DATA%%</p>

and it shows:

Auto Draft

form data

Thanks. regards.