Maps not updating when scrolled

This support ticket is created hace 7 años, 4 meses. There's a good chance that you are reading advice that it now obsolete.

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Etiquetado: Toolset Maps, Views plugin

This topic contains 2 respuestas, has 2 mensajes.

Last updated by Craig hace 7 años, 4 meses.

Assisted by: Beda.

Autor

Mensajes

diciembre 10, 2016 at 11:58 am #466035

Craig

I have successfully added maps to my site using Views and Toolset Maps and they work perfectly until I start to scroll the map.

It doesn't redraw when I scroll, so I am left with large areas of grey colour where the are not redrawing – see hidden link for a live example.

Is there any way to fix this issue?

Kind regards,
Craig

diciembre 11, 2016 at 7:25 am #466174

Beda

This seems an Internet or Server issue.

Can I see a Live URL of this so to see it happen?

Please also check this still happens with no other Plugin but Toolset, and a native WordPress Theme.

Also updating WordPress and other Plugins is a required Debug step in this case.

If you run any Cache Plugin, make sure those do not interfere as well.

diciembre 11, 2016 at 4:46 pm #466290

Craig

Hi Beda,

This happens on different servers and on my local dev machine. There is a link in my original post. I have updated plugins and WordPress on my local dev machine and on the live site and the maps still behave the same.
I tried disabling all plugins and still the same result.
I tried changing the theme to a native WP theme (twenty sixteen) and the map worked as expected
I tried disabling all plugins and using a native WP theme (twenty sixteen) and the map worked as expected.
So it would seem that it is an incompatibility with the theme I am using.
Thank you for the help and pointers, I will now take it up with the theme dev.

Best regards,
Craig

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.