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[Resuelto] Error after updating to last version (1.8.1) of maps plugin

This support ticket is created hace 3 años, 3 meses. There's a good chance that you are reading advice that it now obsolete.

Este es el foro de soporte técnico para Toolset: un paquete de plugines para el desarrollo de sitios WordPress sin escribir PHP.

Cualquier persona puede leerlo, pero solo los clientes de Toolset pueden publicar en este foro. El soporte de Toolset atiende 6 días a la semana, 19 horas por día.

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This topic contains 1 respuesta, has 2 mensajes.

Last updated by Luo Yang hace 3 años, 3 meses.

Assigned support staff: Luo Yang.

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#1281451

When I acces to edit a custom post I get the next error.

Error en la base de datos de WordPress: [FUNCTION db779242660.ST_X does not exist]
SELECT address_passed, ST_X(point) as lon, ST_Y(point) as lat FROM blwHsxaEtoolset_maps_address_cache

Error en la base de datos de WordPress: [FUNCTION db779242660.ST_PointFromText does not exist]
INSERT INTO blwHsxaEtoolset_maps_address_cache ( `address_passed`, `address`, `point` ) VALUES ( '{25.667670869897357,-100.3202053415863}', '{25.667670869897357,-100.3202053415863}', ST_PointFromText('POINT(-100.320205 25.667671)') )

The Troubleshoting page doesn't resolve anything

In Maps configuration page, if I press "Load stored data" button, nothing is listed.

If I downgrade to toolset-maps.1.7.4 everything works fine.

#1281505

Luo Yang
Supporter

Languages: Inglés (English ) Chino simplificado (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Hello,

I can answer this thread in English, hope it is not a problem.

The problem you mentioned above is abnormal, please check these:
1) Backup your website first.
2) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/
3) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, deactivate all custom PHP/JS code snippets, and test again
4) If the problem still persists, please provide database dump file(ZIP file) of your website, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/