drag and drop of fields is erratic in Safari Version 13.0.4 (14608.4.9.1.4)

This support ticket is created hace 4 años, 10 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Etiquetado: Toolset Forms

Este tema contiene 2 respuestas, tiene 2 mensajes.

Última actualización por Zayne hace 4 años, 10 meses.

Asistido por: Christian Cox.

Autor

Mensajes

Enero 18, 2020 at 1:30 pm #1466005

Zayne

I am trying to: move form fields around, for instance into conditional groups

Link to a page where the issue can be seen:

I expected to be able to move the fields.

Instead, I cannot move them to where I want them to be.

It works in Chrome.

Enero 19, 2020 at 5:38 pm #1467745

Christian Cox

Hi, I've tested this just now in Safari and I'm not able to replicate the issue you described. I'm able to successfully drag fields around, create columns, and move fields in and out of conditional groups without trouble. Can you try these troubleshooting steps?
- Temporarily deactivate all plugins except Types, Views and Forms
- Temporarily activate a default theme like Twenty Twenty
- Clear your browser cache and test again

If the problem is still reproducible, may I log in and try to reproduce the issue on your site? I will activate private reply fields here.

Enero 23, 2020 at 6:26 pm #1475337

Zayne

It seemed it was limited to that session. It works now. Strange. But thanks!